🔒 Privacy Policy
Last updated: 4 June 2026
1. About This Policy
Ezznology UK ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data We Collect
- Identity data: First name, last name, username
- Contact data: Email address, phone number, delivery address
- Transaction data: Details of products purchased and payments made
- Technical data: IP address, browser type, device information, cookies
- Marketing data: Preferences for receiving marketing from us
3. How We Use Your Data
- To process and fulfil your orders
- To manage your account and provide customer support
- To send marketing communications (only with your consent)
- To improve our website and services
- To comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your data based on: contract performance (to fulfil orders), legitimate interests (to improve our services), consent (for marketing emails), and legal obligation (for tax and compliance purposes).
5. Your Rights Under UK GDPR
You have the right to: access your personal data, correct inaccurate data, request deletion ("right to be forgotten"), restrict or object to processing, and data portability. To exercise these rights, contact us at [email protected].
6. Data Retention
We retain order data for 7 years for tax and legal purposes. Account data is retained until you request deletion. Marketing preferences are retained until you unsubscribe.
7. Cookies
We use essential cookies (required for the site to function) and optional analytics cookies. See our Cookie Policy for full details.
8. Third Parties
We share data with delivery partners and payment processors (who are bound by their own privacy policies). We never sell your personal data to third parties.
9. Contact & Complaints
For privacy enquiries: [email protected]. You may also lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.